Shipping & Delivery

Shipping Policy

At Petaura1, we aim to provide your pets with the best products as quickly as possible. Below are the details of our shipping policy:

1. Shipping Destinations

Currently, we primary ship to the United Kingdom.

2. Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

3. Shipping Rates & Delivery Estimates

• Standard Shipping: 7-12 business days (FREE on all orders).

• Note: Delivery delays can occasionally occur due to customs or high demand.

4. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your pet's treats every step of the way.

5. Customs, Duties, and Taxes

Petaura1 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).